On this page you will find answers to the most common questions we receive from our clients.
The Colosseum underground is a tour led by the internal guides of the Colosseum that, in theory, you can buy as an extension of the normal ticket for just EUR 9/person. The tour is in groups (not private) and lasts around 90 minutes. Unfortunately, the entire slots are bought by tour operators even before they are for sale online. These tour operators resell the tour for EUR 95/100 per person.
The Colosseum skip-the-line tickets are open tickets. You don’t have to respect an entrance time, or a date, and they’re valid all year long for one entrance. The monument has a maximum capacity of 3,000 persons, but during high season many more will try to visit the monument at the same time. This, plus the security checks that slow down the entrance flow, causes lines that at peak times can be 90 minutes long, even with skip-the-line tickets.
If you want to beat the crowds, book the tour as late as possible. In the late afternoon, the Colosseum is much more enjoyable.
First of all, St Peter’s Basilica is not a tourist attraction, but a church. With this in mind, it will be easier to understand why that’s not something we can guarantee. Usually, the Basilica is closed on Wednesday morning for the public audience of the Pope. From time to time, the Basilica is closed during the normal opening hours. The decision to close the Basilica is taken without giving any explanation or timely communication. Be aware that if you book a Vatican tour including a visit to St. Peter’s Basilica, we cannot guarantee that it will be open (nobody else can). No refund is given in case the Basilica is closed: the guide will provide a more detailed description of the Vatican Museums and the Sistine Chapel.
The Vatican is sold out for any timeslot during high season (April to October). We suggest the morning tours to have a fresh temperature.
No, we can’t help with that. You can find more info here.
Duomo in Florence
In 2017, the Opera del Duomo suppressed the priority line for guides. Furthermore, they added metal detectors at the Cathedral, Baptistery and Museum. While the museum entrance can be reserved at a certain time to skip the line, this is not possible at the Cathedral or Baptistery. Lines at the Cathedral are about one hour long during high season, and lines at the Baptistery are 20-25 minutes long.
If you still want to do the Duomo tour, contact us.
In 2017, the Opera del Duomo suppressed the priority line for guides and added metal detectors at the Cathedral. Lines at the Cathedral are about one hour long during high season, and more than 25 minutes during low season.
The Uffizi Gallery is well organized and, if you get there in time (10 minutes before the tour starts) you will line up only for the necessary security checks (a few minutes). From time to time, the maximum capacity of the Gallery is reached, and the entrance flow is temporarily stopped. In this case, you will stay in line a bit more.
If you want to beat the crowds, book the tour as late as possible. In the late afternoon, the Gallery is much more enjoyable.
The Accademia Gallery skip-the-line tickets have an entrance time, but this is ignored, most of the times. As a consequence, during peak time, the maximum capacity of the museum is easily reached, and the entrance flow is temporarily stopped, causing long lines.
If you want to beat the crowds, there are two options:
- book the tour at 8:15 AM, when the museum opens, and meet the guide at 8:05 AM. Please be aware that 8:15 AM skip-the-line tickets are sold fast, so this option is almost never available unless you book well in advance
- book the tour as late as possible. In the late afternoon, you will have way less crowds